Welcoming Strategies and Tips for Systemic Change
There are many ways a parish can better serve people with disabilities in their community using these strategies and tips to create systemic change.
1. Welcome (Before Families Step in the Door)
Cultivating a culture of welcome & care starts with intentional planning and moving people with disabilities from the periphery to the forefront of parish thought. People with disabilities should be included in future planning whether they are currently present or not. This includes creating accessible facilities, programs, and open hearts.
To plant seeds for change identify a Parish Advocate and parishioners who are authentic and welcoming and educate them on using person-first language and practicing disability etiquette. It is important for priests and parish leaders to be approachable so that parishioners feel comfortable contacting the parish for assistance.
2. Presence (Crossing the Threshold)
Serving those who are present starts with identifying parishioner needs so that accommodations can be made. Parish registration and faith formation forms should include an area for disabilities and accommodations.
Parishes need to identify Parish Advocates and make their contact information accessible in the bulletin, on the parish website, and in parish publications. For example, include a weekly presence in the bulletin or on the website:
- “Our parish desires the active participation of all members of our faith community. If you or your family member could benefit from an accommodation, please contact [Insert name of parish advocate] at [email, phone number]. We are eager to assist you or your family member as we are able.”
- “Please contact us if you could benefit from an accommodation such as screen reader access, wheelchair access, sign language, interpretation, sensory adaptations, etc.”
- “In order to provide for any needs, such as wheelchair seating, assistive listening equipment, sign language interpreter, or large print/Braille materials, please contact [insert name of parish advocate] at [email phone number] at least 10 days before the event.”
For individuals needing assistance make sure accommodations are available and communicated:
- Signage in the parking lot, gathering space, and church
- Information on where or how parishioners can obtain hearing devices, large print missals, visual learner Mass guides, or braille missals, sensory friendly tools/spaces. etc.
- Train hospitality members and staff to communicate this information
3. Serve (Action-Oriented and Serving like God)
Nourish and grow your parish community with active involvement with persons with disabilities. Invite person with disabilities to share their gifts in serving at your parish in liturgical roles and volunteer opportunities. This includes offering ongoing training for hospitality ministers and volunteers, hosting sensory-friendly Masses, and including bulletin blurbs & homilies with reflections on disabilities.
You can also work with the parish council and use parish surveys to identify new or unmet needs within the parish.