Risk Management and Insurance

Every day, churches and schools, and even the Catholic Pastoral Center, are exposed to risk. The first step to managing risk is to identify the many types of risks around you. The goal of all churches and schools within the Diocese of Des Moines should be to ensure a safe, healthful environment for all, including, but not limited to, employees, volunteers, students, parishioners, vendors and other visitors.  

One of the best avenues for managing risk is through the people and resources at Catholic Mutual Group (CMG), provider for all Diocesan entities for property, liability, and employee benefit coverage and related services. 

Risk Management Resources

Below are links to the Risk Management presentation by CMG Risk Management representative, Dustin Heino, at the most recent Business Office Forum, a meeting held by the Diocesan Finance Department on behalf of staff from all Diocesan entities three times per year.  The Diocese strives to educate at all opportunities on many subjects, Risk Management included.   

Reaching out to CMG for advice can be an invaluable resource, along with the Diocesan's Director of Property Management, Safety and Security both of whom are here to serve you.  Also, be sure to check out the many resources at CMG Connect.  Under the Insurance tab, you will find instructions for registering the first time you visit their website.   

Parish Safety & Security Guide

Site Inspections - Emerging Trends

Preventative Maintenance Checklist

Certificate of Insurance Review

Boiler Maintenance Guidelines

Boiler Water Treatment Guide

 HVAC Equipment Maintenance Guidelines

Contingency Planning for Equipment Failures

Insurance (Catholic Mutual Group)

You can report a claim by phone at 1-800-228-6108, by email at reportaclaim@catholicmutual.org or online at www.catholicmutual.org.

For more information on who to contact about member services, risk management, or claims, here is a complete CMG contact sheet.

CMG Connect

There is a vast amount of information, training, forms and resources to be found at CMG Connect.  You will find training for anti-bullying, smart drivers*, critical incidents, ransomware, best practices in HR management, and "incredible, but true" videos involving insurance claims.

 *The "Be Smart - Drive Safe Video" is required training for anyone who drives on behalf of the Diocese, or one of their parishes, schools or organizations.

To access these resources, you will need to have an active CMG Connect account. This account can be created for free at desmoines.cmgconnect.org.
CARES Library

In the CARES Library you will find PowerPoints on topics like "Fire Prevention", "Reducing Employee Injuries" and "Slips, Trips and Falls". There are also handouts and posters available in English and Spanish covering a range of risk topics, such as "Volunteers and the Catholic Church", "Wake Services Can Create Additional Liability" and "Playground Maintenance Checklist".  

To access these resources, you will need to have an active CMG Connect account. This account can be created for free at desmoines.cmgconnect.org.
Safety Policies & Resources